STELLAR USA Caption Agent (Irving Site) in IRVING, Texas
Entry Level Captioning Agent (Call Center) Irving Location $12 an hour + Bonus and Incentives Full Time, Part Time Stellar USA is a rapidly growing company with career advancement opportunities in a casual and diverse work environment. Stellar USA is now hiring Captioning Agents Imagine not being able to communicate with family and friends via telephone. There are people from all walks of life that are unable to communicate by telephone due to some type of hearing loss. Here at Stellar USA we provide live telephone captions for the hearing impaired; by providing this service, people who suffer from hearing loss are able to read what is being said during their phone conversation. We are looking for caring individuals who have a passion for helping people to provide this service. Job Responsibilities Captioning Agents should have 100% focus while listening to phone call conversations in real time while quickly and promptly providing live captions for these calls. To learn more about the job description, follow these links: https://tinyurl.com/jn3ngq9 https://tinyurl.com/gvahkz7 Captioning Agent must able to: Pass entry level assessment. Captioning Agent must have a clear speaking voice and be able to enunciate quickly and accurately. Have strong oral and verbal communication skills, including spelling. Multi-task (listening to audio and relay what is heard) Provide excellent customer service by captioning a variety of conversations verbatim. Maintain strict confidentiality and professionalism. Must have strong memory recall and excellent reading skills. Hear and speak clearly in order to caption effectively. To practice your captioning skills we recommend that you listen to and repeat word for word after any TEDTALK speech found at http://www.ted.com . Make sure you are using a clear monotone voice. Requirements High School diploma / equivalent. (High School Seniors) Clean Background. Must have stable work history. Ability to work various shifts based on the needs of the business. Experience in a call center setting or providing service in a retail environment. Punctual, Reliable attendance, and transportation. Must bring a positive attitude to work each day, and be a team player. Must be able to attend 10 days training. Benefits Stellar USA offers a competitive benefits package for full and part time employees. 9 Paid Holidays, 8 Paid Vacation days, and 5 Paid sick days. (Accrued in the first year) 90% Employer paid benefits after 90 days of employment. Bonus incentives. Employee referral bonus. Stellar USA is an Equal Opportunity Affirmative Action Employer and Drug free and tobacco free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran, or any other characteristic protected by law.