Best Buy Best Buy - Google Expert in Fort Worth, Texas
Best Buy - Google Expert
001494-Heritage Trace Parkway-Store
What does a Best Buy Google Expert do?
The Google Expert is responsible for delivering an end-to-end Google Experience across all aspects of the Google ecosystem. This role will achieve sales targets in units, revenue, margin, and solutions and ensures that no customers are ever left unserved or underserved, providing velocity, full-service, and solutions support to customers. The Google Expert must be able to build quality relationships with retail consumers, while providing them with relevant and memorable product demonstrations. They are Google and Best Buy certified in taking complex technology and making it simple for clients to understand and see unique value. When not actively working with a customer, the Google Expert will be responsible for building relationships, coaching and training with their store and surrounding stores, sharing their vast knowledge of the Google ecosystem with sales consultants throughout the store.
Job responsibilities include:
Engage customers using selling skills to complete sales, drive profitable growth and achieve their Google/individual goals with a focus on providing sales support in the department.
Use innovative customer engagement and creative sales techniques to increase sales of Google Ecosystem products throughout the store.
Able to take complex technology and experiences and make it simple for customers and other employees.
Field questions about product features and explains benefits to consumers to engage and excite them by showing how the right products can enrich their lives.
Maintain a high level of product knowledge within new technology, mobile product, advanced experience zone product and across the Google ecosystem.
Support Google sales readiness to service customers throughout the day; primarily ensuring Google display maintenance and verifying in-store product assortment/pricing.
Communicate general maintenance needs to Merchandise Team who will have primary responsibility daily for merchandise standards and clean/bright.
Act as trusted subject matter expert, brand advocate, and product champion for Google product assortment.
Coach store employees to elevate knowledge of offerings and improve confidence in selling Google solutions to customers.
Direct interaction and constant feedback on new and existing product, and customer engagement through calls and in person with Google partner and market teams.
Provide weekly insights and experiences, performance of the Google Experience, promotions, and sales best practices.
Interact with other Google Experts across the U.S. on best practices.
What are the Professional Requirements of a Best Buy Google Expert?
3 months of experience in sales, customer service or retail
6 months experience selling wireless services, handsets or accessories
1 year of sales experience
1 year of experience working with consumer electronics
Address Line 1:
9581 SAGE MEADOW TRL
Best Buy Company and its Family of Brands
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.
Additional Job Information:
What are my rewards and benefits?
Discover your career here! At Geek Squad and Best Buy we offer much more than a paycheck. Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work with us. We provide an exciting work environment with a community of techno learners where you can be yourself while investing in your career. Empowered with knowledge you will discover endless opportunities to grow. From deep employee discounts to tuition reimbursement, to health, wealth and wellness benefits, to learning and development programs, we believe the success of our company depends on the passion of employees for learning, technology and people.
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