Texas State Job Bank Specialist I -Parking Data Spec-Public Safety Svcs in HUNTSVILLE, Texas

Open Until Filled Yes Educational and Experience Requirement High School graduate or G.E.D. equivalent. College or continued education courses in management, computer science, or communications desirable. Experience in a related field preferred. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered. Nature & Purpose of Position Performs entry-level specialist duties for the University Police Department. Primary Responsibilities Supervises, assigns, and reviews the work of student assistants on an assigned shift or assigned activity. Prepares statistical reports based on collected parking data and analyzes data to make parking management recommendations. Reviews all parking data through multiple systems to include NuPark, Parkmobile, Parkeon, and Ellucian Banner. Creates reports, provides information to parking staff related to identification of trends. Assists in making recommendations in parking management. Assists in identifying unregistered vehicles using available software integrations and investigation. Conducts research. On a limited basis, answers incoming telephone calls to Public Safety Services and transfers to appropriate office. Receives calls for assistance and information. Receives calls for police services and dispatches police personnel by two-way radio. Documents calls for service with activity, location, and status in the computer aided dispatch system for public safety personnel, and quickly disseminates information. Assigns appropriate public safety personnel to routine and emergency calls for service. Monitors the university s alarm system. Operates the Texas Law Enforcement Telecommunications System in accordance with the Texas Crime Information Center (TCIC) and National Crime Information Center (NCIC) policies and procedures. Supervises and evaluates work of student assistant staff. Makes decision on hiring, termination, training, resource management, personnel, and policy setting for student dispatchers and support staff. Responds to complaints and grievances. Implements schedules to process daily communications responsibilities. Ensures all equipment in the Communication Office is maintained and in proper working order. Establishes training procedures and materials for personnel, instructs, and trains in methods and procedures. Performs other related duties as assigned. Other Specifications Requires the ability to type and be capable of using standard equipment common to most offices including multi-line phone systems and Windows-based computers. Must have a demonstrated knowledge with the use of Microsoft Office Suite and data manipulation within Microsoft Excel. Must be accurate in business mathematics, spelling, grammar, and punctuation. Must communicate effectively, both orally and in writing. Remains aware of university policies and campus events in order to give proper information that is requested. Maintains all required on-going trainings. Concentrates on assigned tasks through many distractions. Remains calm under stressful conditions. Must be able to perform a variety of tasks, often changing quickly from one task to another without loss of efficiency or composure. Must have knowledge of Federal Communications Commission rules and regulations pertaining to the operation of public safety communications equipment. Work is performed mostly in a confined area for 8 plus hours and includes minor lifting; needs good manual dexterity, visual and auditory attentiveness and attention to detail. Work schedule is based on the department s needs. May perform shift work Monday through Friday, 7:30am to 4:30pm; 8:00am to 5:00pm. May be required to work special events scheduled through the year during evening hours and on weekends. Full Time Sam Houston State University's employment portal: https://shsu.peopleadmin.com SHSU Employment Office: (936) 294-1070 Sam Houston State University is an Equal Oppo