AAA Motor Club Retail Service Specialist I - Round Rock- Hourly in Round Rock, Texas

The Road To Success Starts Here!

AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by common mission and common values of excellent member service. With more than 11,000 employees in 21 states, we provide legendary service to 14 million loyal members. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional looking to join a fast paced organization then you have come to the right place.

*This is a Part Time Position**

The hours will vary from 10-2 or 11-3 M-F according to branch need, and 10-2 Saturday and will be rotating up to three Saturdays per month as needed.

AAA Texas is seeking customer service oriented individuals for our Retail Service Specialist I position based out of our Cypress branch office location. This is an exciting entry level position into our branch network and ideal for candidates interested working in a teamwork environment interfacing with Auto Club members.

Additional responsibilities include:

  • Fulfilling member requests relating to planning road trips, books, maps and Notary services

  • Cross-selling assigned AAA products and services to achieve annual goals

  • Cashiering duties include the balancing of the cash drawer along with shared responsibilities of branch bookkeeping records.

  • Servicing the needs of the member and providing added value by cross selling or advising of other services that are available to the member

  • Additional member service functions as necessary

AAA will support you by offering:

  • National brand recognition, over 15 million members in 20 states

  • A prestigious and long-standing reputation in California since 1900

  • Exclusive recognition programs for top performers

Required / Preferred Skills:

  • Minimum 1 year in a customer service position; retail sales positions preferred

  • Ability to cross sell products

  • Ability to lift and move boxes (up to 25lbs.) of stock and other materials

  • Ability to work overtime including the ability to work Saturdays

  • Ability to type at least 30WPM

  • The ability to work quickly and handle multiple tasks/assignments on a daily basis

Additional Requirements:

  • High School Diploma or G.E.D. equivalency required

  • Ability to travel locally when necessary

  • Successful completion of Background check

  • Ability to pass a hair follicle Drug Screen


  • Paid holidays, vacations, and sick days

  • Corporate benefits for insurance products

  • Competitive insurance: medical, dental & vision after 90 days of employment

  • Quarterly incentives for achieving established production tiers

  • Love to travel? Personal travel opportunities at discounted pricing

  • We offer extensive training to aid you in your career development through The Auto Club University

  • A pension plan (after completing 1 year of service) with full vesting at the completion of 5 years

  • Regular recognition through various company programs and incentives for cash and prizes

  • We encourage you to participate in our 401(k) Plan after 30 days with a matching contribution after 1 year

If you're a "take charge" individual and want to learn more about what AAA Travel has to offer and how you can make a difference in the lives of our members, please submit your application today!


AAA is an Equal Opportunity Employer

Job: Branch Operations (Non Agent)

Organization: BRANCH - ROUND ROCK (00400.44.0734)

Title: Retail Service Specialist I - Round Rock- Hourly

Location: Texas-Round Rock (TX)-Round Rock (0734)

Requisition ID: 17980