D.R. Horton, Inc. Customer Service Coordinator in Temple, Texas

D.R. Horton, Inc., the largest homebuilder in the U.S. , was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

D.R. Horton, Inc. is currently looking for aCustomer Service Coordinatorfor their Warranty Department. The right candidate will be responsible formaintaining high level of customer satisfaction and facilitating completion of all customer warranty requests.

Essential Duties and Responsibilities

  • Receive and confirm receipt of homeowners' requests

  • Make initial contact with homeowners and schedule inspection appointments

  • Evaluate homeowner's repair issues to determine if they are warrantable items. Communicate effectively if they are not warrantable items

  • Schedule and manage required repairs

  • Develop and maintain good rapport with contractors and ensure quality work

  • Deal with the customer and subcontractors on a daily basis to assure that the customer's concerns are addressed in a timely and professional manner

Education and/or Experience

  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

  • Must have a vehicle, a valid driver's license and be willing to travel.

    Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including vision, medical and dental./Build YOUR future with D.R. Horton,America's Builder./


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Job: *Warranty

Organization: *Home Builder

Title: Customer Service Coordinator

Location: TX-Temple

Requisition ID: 1800809